Find answers to common inquiries about our night vision optics.

• Q: What is the warranty period for your night vision products?

        Our night vision products come with a standard warranty period of one years from the date of purchase. This covers any                            manufacturing defects and ensures that you receive a high-quality product. For detailed information on warranty claims, 

        please refer to our warranty policy section.

• Q: How do I care for and maintain my night vision device?

      To ensure optimal performance, it is essential to keep your night vision device clean and properly stored. Regularly check for dust        and moisture, and use a soft, lint-free cloth for cleaning the lenses. Additionally, store your device in a cool, dry place when not in        use to prevent damage.

• Q: Do you accept OEM/ODM?

  Yes, we support product customization from concept to delivery, we have our own development Dept. from ID, MD,ED and

  Firmware, we offer solutions modules for easy assemblyworks. We welcome the lite customized enquires.

• Q: Do you offer free samples for customer test?

  We fully understand your desire to confirm whether the product meets your requirements through sample testing. This also demonstrates your sense of responsibility towards product quality and usage effects, and we completely agree with your consideration.   Regarding free samples, due to the strict requirements of the company's financial policies and the high cost of raw materials, we are temporarily unable to provide them to you at present.   To ensure your confidence in purchasing, we have prepared the following reference solutions for you: ① We will send you a detailed product inspection report, high-definition real photos, and usage demonstration videos to intuitively show the product's performance and details; ② Through the trade services on Alibaba International Station, we will ensure that you can purchase samples with after-sales protection to fulfill your testing needs with peace of mind; ③ If you confirm bulk purchase later, we will refund the excess amount you paid for the samples based on the bulk purchase price or deduct it from the bulk order amount, so as to guarantee your purchasing experience.